Privacy Policy

Last updated: March 2026

1. Data Controller

VitaMia Tours, Slovenia, is the data controller for personal data collected through this website.

2. Data We Collect

We collect the following personal data when you use our services:

Name, email address, phone number (when you submit a contact form or make a booking)
Payment information (processed securely through Stripe - we do not store card details)
Booking preferences and trip selections
Technical data (IP address, browser type, device information) collected automatically through cookies

3. Purpose of Processing

We process your personal data for the following purposes:

To respond to your inquiries and provide customer support
To process bookings and payments
To send booking confirmations and trip information
To improve our website and services
To comply with legal obligations

4. Legal Basis

We process your data based on: (a) your consent, (b) performance of a contract, (c) legitimate interest, or (d) legal obligation, as applicable under the GDPR.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Booking data is retained for 5 years for accounting purposes.

6. Your Rights

Under the GDPR, you have the right to: access your data, rectify inaccuracies, request deletion, restrict processing, data portability, and object to processing. Contact us at info@vitamia.si to exercise your rights.

7. Third Parties

We may share your data with: Stripe (payment processing), email service providers, and analytics tools. All third parties are GDPR compliant.

8. Contact

For privacy-related inquiries, contact us at info@vitamia.si.